Privacy Policy

Felicity Nannies & Signature Placements Last updated: November 2025

1. Data Controller

Felicity Nannies & Signature Placements Feringastraße 6, 85774 Munich, Germany Phone: +49 172 2762891 Email: info@felicity-nannies.com

For all data protection inquiries, please contact: info@felicity-nannies.com

2. Processing of Personal Data

a) Visiting our website

When you visit our website, certain technical data (such as IP address, date, time, browser type, operating system, and referring URL) are automatically collected by the web server. These data are technically necessary to display the website correctly and ensure security (Art. 6(1)(f) GDPR).

b) Contacting us

If you contact us by email, phone, or WhatsApp Business, we process your personal details (name, contact information, and your message) solely for the purpose of responding to your inquiry. Legal basis: Art. 6(1)(b) GDPR (pre-contractual or contractual communication) or Art. 6(1)(f) GDPR (legitimate interest in effective communication).

c) Applications & placement requests via Enginehire.io

We use Enginehire.io to manage applications and client requests. Personal data (such as name, contact details, CV, qualifications, availability, references) are processed for recruitment and placement purposes. Legal basis: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual steps). Enginehire.io acts as a data processor on our behalf in accordance with Art. 28 GDPR under a Data Processing Agreement (DPA).

Visit Enginehire.io for compliance certifications

d) Reference verification

For quality assurance, we may request reference letters or employment confirmations. These documents can contain personal data of third parties. Such data are processed exclusively for verification and quality assurance purposes (Art. 6(1)(b) and (f) GDPR). Informing reference providers separately is generally not required under Art. 14(5)(a)/(b) GDPR, as the references were created for this purpose or providing notice would require disproportionate effort.

e) Newsletter (Mailchimp or Enginehire)

If you subscribe to our newsletter, we use your email address solely to send information about our services, job opportunities, or events. Legal basis: your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via the unsubscribe link or by emailing us.

f) WhatsApp Business

When you contact us via WhatsApp Business, we process your data to respond to your message. Provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. Legal basis: Art. 6(1)(a), (b) or (f) GDPR. For details, please see WhatsApp’s privacy policy: https://www.whatsapp.com/legal/privacy-policy-eea

3. Cookies and Similar Technologies

a) Essential cookies

We use cookies that are necessary to operate and secure our website. Legal basis: Art. 6(1)(f) GDPR and §25(2) TTDSG.

b) Optional cookies (analytics or marketing)

If, in the future, we use cookies for analytics or marketing, they will only be set with your consent (Art. 6(1)(a) GDPR, §25(1) TTDSG). You can withdraw or change your consent at any time via the cookie banner.

4. Hosting

Our website is hosted by Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. Strato processes server log files, including IP addresses, under a Data Processing Agreement in accordance with Art. 28 GDPR.

5. Recipients and Categories of Recipients

· Hosting provider: Strato AG (Germany)

· Application & client management: Enginehire Ltd. (data processor)

· Newsletter: Mailchimp or Enginehire.io (data processor)

· Communication: Email provider and WhatsApp Business

· Families / employers: Data shared only when necessary for placement purposes.

No data are disclosed to other third parties unless legally required or you have given consent.

6. Data Transfers to Third Countries

When services outside the EU/EEA are used (e.g. WhatsApp, Mailchimp, Enginehire), data may be transferred to third countries. Such transfers are based on EU Standard Contractual Clauses (SCCs) or adequacy decisions under Art. 46 GDPR to ensure appropriate protection.

7. Data Retention

· Server logs: 7–60 days

· Inquiries/communication: until your request is resolved; subsequently according to statutory retention periods (up to 10 years)

· Applications: until completion of the recruitment process; talent pool max. 12 months (with consent)

· References: deleted or reduced to essential verification record within 90 days after review

· Newsletter data: until you withdraw consent

8. Your Rights

You have the right to:

· Access (Art. 15 GDPR)

· Rectification (Art. 16 GDPR)

· Erasure (Art. 17 GDPR)

· Restriction of processing (Art. 18 GDPR)

· Data portability (Art. 20 GDPR)

· Object to processing (Art. 21 GDPR)

· Withdraw any given consent (Art. 7(3) GDPR)

You also have the right to lodge a complaint with the competent supervisory authority: Bavarian Data Protection Authority (BayLDA), Promenade 18, 91522 Ansbach, Germany.

9. Security

Our website uses SSL/TLS encryption. We implement appropriate technical and organisational measures under Art. 32 GDPR to protect your data from unauthorised access.

10. Social Media

Our website currently contains linked icons to our Instagram and LinkedIn profiles. When you click these icons, you leave our website, and data processing is carried out by the respective platform.

If embedded feeds or plugins are added in the future, we will update this policy accordingly.

11. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our services or legal requirements. Last updated: November 2025